This policy is part of the IASTEM rules and regulations. Please read it before you register.
When no refund is given
- A participant who arrives at the venue after the reporting time may not be allowed to take part, and the fee is not refunded.
- If an author decides not to take part (in person or online) and cancels the registration, the fee is not refunded.
- Fees are not refunded to participants who attended the conference (in person or online) or who received the proceedings, a journal, or a presentation, participation or listener certificate.
- No refund is possible after an official conference invitation letter or visa invitation letter has been issued.
- No refund is given if the event changes between in person and online. All IASTEM conferences are hybrid, and the organiser may hold an event in either format.
- No refund is given if a visa is refused. You can switch to online participation instead.
- No refund is given if a paper is not selected by a journal, or if a journal rejects it after its second review.
Travel and booking costs
IASTEM is not responsible for any financial loss from ticket cancellations or other bookings if a conference is cancelled, moved to another place or date, or held online.
When a refund is approved
- If IASTEM management approves a full or partial refund, email the refund form to the conference coordinator.
- The refund is paid to the same account or card used for the registration.
- Approved refunds are processed one week after the conference.
Questions about a payment: email info@iastem.org with your name, conference and payment receipt.